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Patient Review Summary

4.7


19 reviews
5-star
 
18
4-star
 
0
3-star
 
0
2-star
 
0
1-star
 
1
Patient Reviews

By Joe T. on Apr 17, 2024

I recently referred my girlfriend to Hellertown Dental group. She needed 6 teeth in the front to be crowned. She requested as I did to meet with Doctor Ann to do such a big job (4 hour appointment). As a therapist, my girlfriend had to cancel all her appointments for this 4 hour session. Upon showing up for her appointment, she was scheduled with one of the newer young dentist. The young dentist came in, felt uncomfortable doing such a detailed procedure and took it upon herself to fix a cavity and another small procedure not scheduled. My girlfriend continued to ask why she wasn’t placed with doctor Ann. This is all after paying almost 9 thousand dollars. The office manager was extremely difficult and defensive. We insisted the procedure be done by doctor Ann as requested. ( after all ,I did originally send her there because I did like doctor Ann. The office manager refused to make the change EVEN after letting her know she was extremely uncomfortable with the dentist who refused to do the procedure. The office manager even made my girlfriend cry during a phone conversation, saying “whoever started the procedure needs to be the one who continues the procedure “. WHAT? We paid almost 9,000 to get an inexperienced dentist who herself was not comfortable working on the front of her mouth. The office manager made things worse by not admitting she scheduled her with the wrong dentist, and then refused to switch us the the dentist we requested. I think she enjoys the power trip. Needless to say, we switched dentist, found someone to do the procedure for thousands less, and do an extra tooth to boot. I’ll never go there or recommend that office again.

By Erica T. on May 25, 2023

From the time you walk in you will feel welcome. Dr Kali and Katie are the best. They make you feel comfortable. Talking with Katie I forgot I was at the dentist getting my teeth clean. I would recommend Hellertown Dental to anyone who is looking for a good dentist. Erica Positive E

By Patricia D. on Mar 29, 2022

Hellertown Dental is the best! From check-in to check-out I know I am in competent, professional hands. From the equipment used to the techniques employed, the dentists and dental assistants have only the best interests of the client in mind and are up-to-date on the latest technologies. There is always an awareness of current and appropriate protocol to follow for client safety and health as well.

By julie r. on Aug 24, 2021

Plesant timely.efficent
Gentle hygentist
Excellent dentists.
Professional office

By Anne-Marie T. on Dec 13, 2020

I actually look forward to my dental appointments. Everyone is very nice, helpful and professional, and the office is beautiful and extremely clean. Great team!

By Mary A. on Jun 9, 2020

Dr. Ann & Diana took very good care of me at my recent visit!! I was so impressed how clean & sterile the office was!!! Thank u for making me feel safe & to Diana for making my teeth feel amazing!

By Donna E. on Mar 9, 2020

Just had Michael clean my teeth once again a great experience and this comes from someone who does not like to go to the dentist. Hellertown Dental Group has the best dental hygienist and Doctor Hunsicker is so thorough with the newest technology to make X-rays, molds almost a pleasure! Thank you for your continued wonderful care of my teeth.

By cathy S. on Jan 28, 2020

I have been with Hellertown Dental Group less than 6 months and find everyone to be so kind and professional. I plan on staying with this group for my dental care and would recommend them to family and friends. Definitely a 5 star group.

By John N. on Nov 23, 2019

In brief,,, services provided were of the up most one can expect.... Staff members I’ve always found to be very professional and cheerful...

By LINDA K. on Sep 20, 2019

Lois was fantastic as always! However I did miss either Dr. Ann or Dr. Kali checking on me after Lois performed the cleaning. Hopefully next time!

By Janice R. on Sep 13, 2019

Cleaning appointment with Cindy was painless and thorough. I have always requested Cindy as my hygienist. Cindy is very careful and eagerly gives advice on how to improve your dental hygiene.

By Steve V. on Sep 5, 2019

Give everyone a raise.

By Montford K. on Aug 14, 2019

Very good job and very professional.

By Peter S. on Aug 7, 2019

Couldn’t have been better. Lois is very thorough. Dr. Ann takes the time to do a complete exam and exchange pleasantries. And the facility is welcoming and comfortable.

By Joan on Aug 1, 2019

everything was as good as can be expected! How's that

By Patient on Apr 4, 2019

You get very personalized attention at Hellertown Dental Group. The waiting area is very welcoming and getting an appointment is usually handled promptly. The staff is friendly and all make sure your dental concerns and comfort during a treatment are met with satisfaction. I have been coming here for many years and highly recommend this office.

By Charles S. on Apr 2, 2019

Give everyone a raise

By Charles S. on Mar 29, 2019

The front desk receptionist was very professional and helpfull.

Thank you,

Charles Schuppe

By Barbara S. on Oct 12, 2018

I purchased OralB Pro 1000 to replace my old OralB. The charging base is more compact, but the old one had storage space for the cord, which was useful. The toothbrush oscillates faster and I like that very much.